This Privacy Policy covers Diamond Electronics Ltd’s treatment of personally identifiable information that we collect when you are on the Diamond LED Lighting website -
www.DiamondLEDLighting.co.uk.
We recognise your need for reasonable control of "personally identifiable" information that you share with Diamond Electronics Ltd via our website.
"Personally identifiable" information is any information that is associated with your name. Diamond Electronics Ltd may use this information to improve your experience on our website by providing personalised content based on preferences you send us via the internet so, for example, we can provide new product information only for products you are interested in.
Our policy regarding the privacy of your information covers the following areas:
Information Collected by Diamond Electronics Ltd. In order to access certain portions of our websites, users must register and provide certain voluntary information about themselves.
Diamond Electronics Ltd collects personally identifiable information when you register with
www.DiamondLEDLighting.co.uk, when you request certain Diamond LED Lighting products or services and when you visit
www.DiamondLEDLighting.co.uk pages.
When you register with
www.DiamondLEDLighting.co.uk, we ask for your name, telephone and fax information, email address, business details (if applicable), as well as your personal interests in areas of LED lighting. Once you register with
www.DiamondLEDLighting.co.uk, you are not anonymous to us.
Diamond Electronics Ltd also automatically receives and records information on our server logs from your browser including your IP address, cookie information and the page you requested.
P3P policies declare the data they collect in groups (also referred to as "statements"). This policy contains 2 data groups. The data practices of each group will be explained separately.
Group "Basic information"
We collect the following information:
Click-stream data
HTTP protocol elements
Search terms
This data will be used for the following purposes:
Completion and support of the current activity.
Web site and system administration.
Research and development.
Tailoring.
User analysis.
User profiling and decision-making.
Data is collected from all Web users: access logs and search strings (if entered).
Group "Cookies"
Diamond Electronics Ltd may set and access cookies on your computer. Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.
Our site makes use of cookies. Cookies are used for user targeting, user analysis, research and development.
We collect the following information:
User's Name
Business mailing address
Work telephone and fax numbers
Online Address Information
Name of User's Employer
Preference data
HTTP cookies
This data will be used for the following purposes:
Research and development
Tailoring
User analysis
User profiling and decision-making
Use of Information
Diamond Electronics Ltd uses personally identifiable information for three general purposes: to customise the content you see, based on the details given by you at registration, to fulfil your requests for certain products and services and to contact you about and new products we believe you will be interested in.
Diamond Electronics Ltd uses users IP addresses to help diagnose problems with our server and to administer our website.
Using e-mail addresses provided at registration or otherwise, Diamond Electronics Ltd may periodically send out promotional e-mails to our users about services and products offered by Diamond LED Lighting.
Information Sharing and Disclosure
Diamond Electronics Ltd will not disclose your personally identifiable information to to any third party outside the Company
Users can indicate that they do not wish to receive e-mail information by Diamond LED Lighting. Upon request, Diamond Electronics Ltd will remove users (and their information) from our database or permit them to "opt-out" of any further e-mail newsletters or contact by sending an Email to sales@DiamondLEDLighting.co.uk with the word "Remove" in the subject line.
Security
Diamond Electronics Ltd is committed to ensuring the security of your information and uses reasonable precautions to keep the personal information disclosed to us secure. Your Account Information is password-protected for your privacy and security. Diamond Electronics Ltd will not reveal any personal information that users provide to us to any third party without their permission.
Changes to this Privacy Policy
Diamond Electronics Ltd may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our pages.
Dispute Resolution and Privacy Seals
We have no privacy seals or other assurance mechanisms.
Additional Information
This policy is valid for 1 week from the time that it is loaded by a client.
Questions or Suggestions
We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address:
Diamond Electronics LTD
Fourways Technology Park
London Road
Smallwood
Nr Sandbach
Cheshire
CW11 2US
You may contact us by e-mail at
privacy@DiamondLEDLighting.co.uk.
You may call us at 0845 273 9800
This statement should be read in conjunction with our terms and conditions statement.
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at
http://www.hmso.gov.uk/si/si2000/20002334.htm
Your statutory rights are not affected. Our aim is to provide excellent customer service, if you are not satisfied in the service provided, please contact us by post with full details to Customer Services, Diamond Electronics Ltd., Fourways Technology Park, London Road, Smallwood, Nr Sandbach, Cheshire, CW11 2US, United Kingdom. We will endeavour to respond to all complaints within five working days.
Every effort is made to ensure the accuracy of all products described in this shop but minor variations in manufacture are possible These variations are not intended to lessen the described performance of the product in anyway. The purchaser shall be entitled to return the product for a full refund if Diamond Electronics Ltd agrees that performance is not in accordance with that specified in the shop.
Copyright Diamond Electronics Ltd 2008- 2009